Frequently Asked Questions


Question: Should I notify Woodlands National Bank if I travel with my Debit Card?


Answer: We encourage you to notify Woodlands National Bank if you plan to travel outside of the bank’s normal coverage area. Why? Transactions conducted on your account from another state or foreign country may appear to be fraudulent activity on your account. Card security may flag your account and subsequently block transactions until the bank can verify the activity on your account was authorized by you. By notifying the bank in advance, this will ensure that you continue to have full access to your funds while you travel. You can call 888-532-4142 or visit a Woodlands National Bank branch to let us know you will be traveling. Alerting us to your travel plans will help us provide you the support, service, and protection for your financial peace of mind.


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